HTX (formerly Huobi Global) is one of the world's leading cryptocurrency exchanges, providing a secure and reliable platform for trading a wide variety of digital assets. Accessing your account through the HTX login process is your gateway to cryptocurrency trading, portfolio management, and various financial services offered by the platform.
This comprehensive guide will walk you through the HTX login process, security features, troubleshooting common issues, and best practices to ensure your account remains secure.
Logging into your HTX account is a straightforward process, whether you're using a web browser or the mobile application.
Security Tip: Always verify that you're on the official HTX website (check for HTTPS and the correct domain) to prevent phishing attacks.
HTX implements multiple security layers to protect user accounts and funds. Understanding these features will help you maximize your account security.
HTX strongly recommends enabling Two-Factor Authentication (2FA) for your account. This adds an extra layer of security by requiring a time-sensitive code from an authentication app (like Google Authenticator or Authy) in addition to your password during login.
HTX allows users to set up a custom anti-phishing code that will appear in all official HTX emails. This helps you distinguish legitimate communications from phishing attempts.
This security feature restricts cryptocurrency withdrawals to pre-approved addresses only. Even if your account is compromised, funds cannot be sent to unauthorized addresses.
HTX provides a detailed login history that shows recent account access, including device information, IP addresses, and locations. Regularly review this information for any suspicious activity.
Warning: Never share your 2FA codes, passwords, or API keys with anyone. HTX support will never ask for this information.
Occasionally, users may encounter issues when attempting to log into their HTX accounts. Here are solutions to common problems:
If you've forgotten your password:
If you're having trouble with two-factor authentication:
Multiple failed login attempts may temporarily lock your account for security reasons. Wait for the lockout period to expire or contact HTX support if the issue persists.
HTX may not be available in all jurisdictions. If you're traveling or recently changed locations, you might encounter access issues due to regional restrictions.
Beyond the security features provided by HTX, users should implement these best practices to protect their accounts:
Security Tip: Regularly review your account activity and enable all available security notifications to stay informed about your account's status.
Yes, HTX was formerly known as Huobi Global. The login process and credentials remain the same for existing users. If you had a Huobi account, you can use the same credentials to log into HTX.
If you suspect unauthorized access, immediately change your password, revoke any active sessions through the security settings, enable 2FA if not already active, and contact HTX support. Also, check your withdrawal history and ensure no unauthorized transactions have been made.
Yes, the HTX mobile app supports biometric authentication (fingerprint or face recognition) on compatible devices. You can enable this feature in the app's security settings after logging in with your credentials initially.
HTX may prompt for additional verification if you're logging in from a new device, unusual location, or if there's suspicious activity detected. This is a security measure to protect your account from unauthorized access.
If you've lost access to your 2FA device, you can use the backup codes provided when you set up 2FA. If you don't have backup codes, you'll need to contact HTX support and go through their account recovery process, which may require identity verification.
For security reasons, it's recommended to log out of your HTX account after each session, especially on shared or public devices. On personal devices, you can use the "Remember Me" feature cautiously, but ensure your device itself is secure with password or biometric protection.